|
Claims management regulation |
|
15 March 2007 |
Firms offering regulated claims management services must be authorised by the DCA as from April 2007. Authorised companies must comply with new rules of conduct covering advertising, marketing, complaints, information to clients and obtaining business.
Firms offering regulated claims management services must be authorised by the DCA as from April 2007. Authorised companies must comply with new rules of conduct covering advertising, marketing, complaints, information to clients and obtaining business.
As at the cut-off date over 800 firms had applied for authorisation. A number of suspect companies have already been identified by the authorisation process and prevented from operating.
The Lord Chancellor speaking at this year's APIL conference in April said he had "had enough of personal injury lawyers' reputations being dragged through the mud because of the unscrupulous behaviour of some claims management companies". He said consumers had been led to believe that they would receive large amounts of money when they would not, and that they were not given the best advice about how to proceed with a claim. "Something had to be done" he said. |
|
