- We are passionate about what we do and getting the best result for every client.
- We offer total commitment and will deliver the best possible service for each PCS member, where possible pushing back the barriers to what can be recovered, resulting in success and higher compensation awards. Our solicitors regularly take on difficult cases that have been turned away by other firms, and win them.
- We are able to provide continuity. The experienced lawyer who initially meets the client will deal with the case throughout unless exceptionally, they cannot continue to do so due to relocation or ill health. We have a long-established and close-knit team and believe that continuity of lawyer provides essential client care for your members.
- Our on-going training programmes ensure that staff are always fully up to date with changes in clinical negligence law.
- Our Clinical Negligence team deals only with Clinical Negligence cases and acts only for claimants.
- We offer advice and assistance to clients who may not have a claim but would still like to pursue a complaint via the NHS Complaints Procedure or the General Medical Council. We also refer clients to relevant support groups and associations for further assistance.
- Each client receives a copy of our “Claimant’s Guide”, a step by step overview and attempt to demystify the process. Most cases follow a pattern of steps. We hope you find this guide a useful source of reference, but this outline should go some way to prepare you for further explanations to follow.
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Head of Medical Injury
Department
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